MATRIciel, Experience, values and a tightly knit team

©MATRIciel in study day

Our team

Arnaud Bertrand

Director

Isabelle Bruyère

Executive assistant
Head of the Energy Division
BREEAM assessor

Sébastien Breels

Head of the Environment Division
BREEAM assessor

Quentin Remy

Head of the Special Techniques Division

Baptiste Bodart

Project assistant

Eloïse Cravau

Project Manager

Frédéric Dasnois

Project Manager

Amani Dhaouadi

Project assistant

Fabrice Derny

Project Manager

Aurélie Deschuyteneer

Project Manager

Christophe Dumont

BEP consultant

Catherine Fabry

Administrative management
Trade and communication

Mark Ghazal

Project assistant – BIM modeller

Adèle KINT

Project assistant

Nicolas Leyssen

Project Manager

Grégoire Malchair

Project assistant

Olivier Marcin

Project Manager

Ivan Ottaviani

Project Manager

Brigitte Valcke

Administrative management
Accounting and Human resources

OUR COMMITMENTS – QUALITY OF SERVICE

❑ Responsiveness

A response time is communicated to customers within 48 hours of receipt of a request.

❑ Compliance with commitments

The employee in charge of handling a customer’s request is committed to complying with the commitments given.

❑ Continuity of service

If a key employee is absent, customers can rest assured that the service will be continued.

❑ Continuous and proactive guidance and support

Proactive guidance and support is put in place throughout the project to help all parties see the project through.

❑ Sustainable and contextualized solutions

Sustainable and contextualized solutions are designed to meet the needs of clients.

❑ Continuous improvement process

The degree of satisfaction of partners and customers is measured so as improve to the quality of services continuously

❑ Post-project service

MATRIciel assumes responsibility after the end of each project.

❑ Corporate Social Responsibility (CSR)

A corporate social responsibility approach is implemented and monitored in the company.

Our team

OUR COMMITMENTS – QUALITY OF SERVICE

❑ Responsiveness

❑ Compliance with commitments

❑ Continuity of service

❑ Continuous and proactive guidance and support

❑ Sustainable and contextualized solutions

❑ Continuous improvement process

❑ Post-project service

❑ Corporate Social Responsibility (CSR)

What our customers say about us